Services.
Sauce Technologies provides full-stack technology services across five named capabilities:
- AI Adoption
- Software Integration
- Data Architecture
- Workflow Automation
- Digital Security
Scope, deliverables, and timeline for any individual engagement are defined in the corresponding engagement letter or order form. These Terms govern the relationship; the engagement letter governs the work.
Payment.
Custom Products (one-time engagements you own outright, from $1,500) are billed 50% at engagement start and 50% at delivery, net 30 on each invoice. The discovery call sets the scope; the engagement letter pins it.
Managed Services (month-to-month, from $150/month) are billed monthly, in advance. Cancel with 30 days’ notice. No multi-year commitment, ever.
Late fees: 1.5% per month or the maximum permitted by law, whichever is lower. Setup fees are one-time and non-refundable once setup work has begun.
Intellectual property.
Deliverables. Upon full payment, all deliverables produced for you become yours under a perpetual, royalty-free, transferable license.
Sauce retains rights to:
- General methodologies, patterns, and frameworks (DUSA, OpenClaw, TOON, the
.sauce/workspace model). - Custom Products templates, patterns, and reference implementations that pre-existed the engagement.
Your business data, customer data, and trade secrets remain yours. We hold no rights to use them outside the engagement.
Term and termination.
Managed Services are month-to-month. Cancel anytime with no penalty.
Custom Products engagements can be terminated by either party with payment pro-rated for work completed to date.
Termination for cause (material breach, non-payment, illegal use) is immediate and non-refundable.
Warranties.
Sauce Technologies warrants that the services will be performed by qualified professionals, with reasonable care and skill, in substantial conformity with the engagement letter.
We do not warrant:
- The behavior of third-party software or APIs you integrate (Salesforce, HubSpot, Snowflake, Workday, etc).
- Specific business outcomes (revenue, margin, headcount reduction).
- Compatibility with future versions of third-party tools.
Limitation of liability.
Sauce Technologies’ total aggregate liability under or in connection with these Terms is capped at the fees paid to us in the 12 months immediately preceding the claim.
We are not liable for indirect, incidental, consequential, or punitive damages — including lost profits, lost data, or business interruption.
Carve-outs. The cap does not apply to: confidentiality breach, gross negligence, willful misconduct, or our IP indemnification obligations under § 08.
Confidentiality.
Mutual. Each party uses reasonable-care standards to protect the other’s confidential information. General confidentiality obligations survive three years past termination. Trade-secret obligations survive indefinitely.
Indemnification.
Sauce indemnifies you against third-party claims that our deliverables infringe a U.S. patent, copyright, or trademark — provided you give prompt notice and let us control the defense.
You indemnify Sauce against claims arising from: your business operations, your customer data, or any use of the deliverables outside the engagement scope.
Governing law.
These Terms are governed by the laws of the State of Illinois, without regard to its conflict-of-laws principles.
Dispute resolution path: good-faith negotiation (30 days) → mediation in Cook County, IL → binding arbitration under the American Arbitration Association’s commercial rules. No class actions.
Changes.
Material changes are announced 30 days in advance by email to active clients and to anyone who has booked a call with us in the past 24 months. Continued use of the services after the effective date constitutes acceptance.